Privacy Policy
Your privacy and institutional data security are fundamental to our work. Learn how Ekaagra Technologies collects, processes, and protects your information.
1. Overview & Our Commitment
At Ekaagra Technologies ("we", "us", or "our"), we respect the privacy of individuals and organizations who visit our website (https://www.ekaagratechnologies.site), submit inquiries, use our educational ERP platforms, or engage us for bespoke software engineering. We never sell, rent, or trade your personal or institutional data to third-party marketers.
2. Information We Collect
We collect information only when necessary to scope, execute, or deliver digital services:
- Contact & Proposal Data: Name, phone number, email address, school or organization name, location, and project requirements submitted through our contact and quote forms.
- Transactional Information: Payment reference IDs, order numbers, transaction amounts, and timestamps processed through certified payment aggregators (e.g., Razorpay). We do not store debit/credit card numbers or CVVs on our servers.
- Institutional & School Data: Data provided during project intake, such as school contact details, student capacity brackets, logo assets, and public circulars.
- Technical Logs: Standard web server telemetry including IP address, browser type, referral URLs, and pages viewed, utilized strictly for performance optimization and abuse prevention.
3. How We Use Your Information
Your data is utilized strictly for legitimate business and operational purposes:
- To analyze project requirements and provide customized proposals, milestones, and price estimates.
- To process online order payments, generate official invoices, and manage service renewals.
- To coordinate project onboarding via WhatsApp, email, or telephone consultation.
- To maintain website stability, monitor uptime, and protect against security incidents or fraudulent transactions.
4. Third-Party Service Providers
We partner with industry-leading, compliant cloud infrastructure and service providers who process data on our behalf under strict confidentiality agreements:
- Payment Processing: Razorpay Software Private Limited (RBI-authorized Payment Aggregator). Payment data is tokenized and encrypted under PCI-DSS Level 1 compliance.
- Cloud Database & Storage: Supabase Inc. (PostgreSQL database with encrypted at-rest and in-transit storage, Row Level Security).
- Hosting & Edge Delivery: Vercel Inc. (global edge CDN with automatic SSL/TLS encryption).
- Email Delivery: Resend Inc. / Nodemailer for transactional notices and inquiry receipts.
5. Data Security Standards
We employ commercial-grade technical and organizational safeguards including end-to-end HTTPS/TLS encryption, salted cryptographic hash verifications, restricted administrative session authentication, and database Row Level Security (RLS) policies. While no internet transmission is 100% immune from external hazards, we continually audit and update our defenses to safeguard your assets.
6. Your Data Rights
Under applicable Indian data protection laws, you retain the right to:
- • Request access to the personal information we hold concerning your account or inquiry.
- • Request rectification of incomplete or inaccurate records.
- • Request deletion of your contact data from our active prospective lead records.
- • Withdraw consent for marketing communication at any time.
7. Contact Our Privacy Officer
For any questions, concerns, or data requests relating to this Privacy Policy, please reach out to us:
Ekaagra Technologies — Data Privacy Desk
Address: Motihari, East Champaran, Bihar - 845401, India